Service Request Ticket - # 67448

Service Request Information

CONTACT Name Mercer, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2018 08:45 AM
Department Human Resources Phone 88963
Location Email mercerh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150659[Edit Inv] (opens in a new window) Bldg/Room AD 308C
Service Tag 9RN4JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN4JB2 Location Michelle Sides, MIA 7/25

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715; Transferred from W#20101460 DEC2016 Adobe Acrobat Pro XI(v.11) from P0093895 SR62195

Wired NIC 18:66:DA:13:F9:21

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 14, 2018 01:05 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar May 14, 2018 01:05 PM 
They're all good to go.
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Gino Salazar May 14, 2018 09:58 AM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake May 14, 2018 08:45 AM 
Computer #: 20150659[Edit Inv]
Has adobe installed, but to use it, it requires a
login and password, which I do not have access to.

Computer #: 20130523[Edit Inv]
Needs adobe installed & need to make sure it
doesn't require a login to use it.
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