Service Request Ticket - # 67451

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2018 12:04 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170348[Edit Inv] (opens in a new window) Bldg/Room TODD 237
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. FVFVJ4REHV29 Location Beryl Neequaye

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006551;

Wired NIC 8C:85:90:5D:65:E1


Bluetooth NIC 8C:85:90:5E:03:EF

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen May 15, 2018 10:21 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen May 15, 2018 10:21 AM 
Select the current webcam.
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Yumin Chen May 15, 2018 09:06 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp May 14, 2018 12:04 PM 
Tom needs some help getting his cameras working on 
his computer. They'r not showing up/ working
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