Service Request Ticket - # 67460

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 15, 2018 09:14 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160809[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag FYRH1F2 Description Dell 13 3380 No-Touch Chromebook
Serial No. FYRH1F2 Location PDR

CPU Unknown


OS Chrome OS Software Microsoft Windows VDA license from P0103777 and VMware Academic Horizon 7 Enterprise with SNS from P010103776; Google Chrome Management Console license, ED P0104200

Wireless NIC 00:16:EB:89:DB:2C

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen May 17, 2018 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen May 17, 2018 09:28 AM 
Back to library
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Yumin Chen May 16, 2018 04:15 PM 
Everything is good so far.
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Yumin Chen May 15, 2018 09:46 AM 
Laptop back to office, testing...
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Yumin Chen May 15, 2018 09:16 AM 
Task reassigned to Yumin Chen.
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Natalie Plasker May 15, 2018 09:14 AM 
One of the libraries chrome books is not
connecting to the wifi. They have the computer at
the help desk on the first floor.
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