Service Request Ticket - # 67477

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2018 01:09 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130461[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro 3.7GHz Quad-Core Intel Xeon E5
Serial No. F5KLT0ATF9VM Location PDR

CPU 3.7GHz Quad-core Intel Xeon E5, 10MB L3


OS MAC OS X 10.12 (macOS Sierra) Software [TRANSFER: Adobe CS6 Design &Web Prem from P0090067]; Fetch 5.7(free Ed license); Adobe CC201* subscription NamedUser(Denise Visuano) FEB2017

Wired NIC 70:CD:60:F3:A3:42


Wired NIC 70:CD:60:F3:A3:45


Wireless NIC 18:AF:61:B8:48:76


Bluetooth NIC 18:AF:61:B8:48:77

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brighton Bohnenkamp May 16, 2018 01:30 PM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp May 16, 2018 01:30 PM 
Task reassigned to Self Resolved.
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Brighton Bohnenkamp May 16, 2018 01:09 PM 
Denise is having issues getting a font on her 
computer it is saying its corrupted. She ad 
never had issues before and has tried 
restarting the software and computer but can't 
get it to work in adobe cc
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