Service Request Ticket - # 67478

Service Request Information

CONTACT Name Bull, Robbin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2018 01:28 PM
Department The Research Institute Phone 88562
Location Email robbin.bull@hknc.org Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150120[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag F2LXZ52 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. F2LXZ52 Location shelby morgan Left with TRI - NCDB

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715

Wired NIC 20:47:47:CC:36:D5


Wireless NIC 80:00:0B:BD:A3:85


Bluetooth NIC 80:00:0B:BD:A3:89

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Erika Enriquez May 24, 2018 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar May 17, 2018 01:22 PM 
Task reassigned to Service Request Desk.
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Gino Salazar May 17, 2018 01:22 PM 
It's all setup and ready for pickup
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Gino Salazar May 17, 2018 12:38 PM 
She is a named user so she will log into adobe creative cloud 
program and everything will download
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Gino Salazar May 16, 2018 01:38 PM 
It's been sticked on my desk
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Brighton Bohnenkamp May 16, 2018 01:28 PM 
Wants laptop re imaged and have creative cloud and 
office downloaded on it. Requesting it be done by 
friday
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