Service Request Ticket - # 67479

Service Request Information

CONTACT Name Lofton, Jackie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 16, 2018 02:04 PM
Department International Education & Development Phone 88161
Location Email loftonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130903[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43S9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43S9V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:B6:82

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 16, 2018 03:19 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti May 16, 2018 03:19 PM 
Done!
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Shina Oladiti May 16, 2018 02:06 PM 
Task reassigned to Adeshina Oladiti.
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Kyle Arthenayake May 16, 2018 02:04 PM 
Sound issues have occurred. Volume is maxed out
and it is barley audible. Also an issue with the
voicemail in her email. It is making her download
it into a itunes like program to listen to the
voicemail.
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