Service Request Ticket

Service Request Information

CONTACT	Name	Boomer, Sarah	Date	May 16, 2018 02:48 PM
	Department	Natural Science Division	Phone	88209
	Location		Email	boomers@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

A/V equipment	Edit WOU #	20101064 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Crestron 10in Color Video Touch panel #TPS-4000L
	Serial No.	6501212	Location	PDR 2023 Giveaway

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	sauern@wou.edu	88960

Entered by	Date	Memo
Nathan Sauer			Email Public
Entered by	Date	Memo
Nathan Sauer	Jun 13, 2018 01:19 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Sauer	Jun 13, 2018 01:19 PM	We replaced the monitor with a new one.	Add Attachment
Shina Oladiti	Jun 11, 2018 09:16 AM	Task reassigned to Nathan Sauer.	Add Attachment
Shina Oladiti	May 25, 2018 01:42 PM	Checked in to work on this task but no one is available in the department to open the door.	Add Attachment
Shina Oladiti	May 25, 2018 01:18 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kyle Arthenayake	May 16, 2018 03:50 PM	week of May 24th	Add Attachment
Shina Oladiti	May 16, 2018 03:38 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	May 16, 2018 03:34 PM	Sarah says next week after Thursday is the best time to come in for this task.	Add Attachment
Shina Oladiti	May 16, 2018 03:20 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kyle Arthenayake	May 16, 2018 02:48 PM	Hello, Dr. Boomer is having problems with the smart room station in NS 201. She says the mouse isn't controlling things on the computer screen; she has to look up at the projector screen to see what she's doing. CPU # 20141088, Smart room station # 20101064. Contact person is Sarah Boomer, 8-8209. Thank you!	Add Attachment