Service Request Ticket - # 67484

Service Request Information

CONTACT Name Smith, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2018 09:48 AM
Department Athletics Phone 88251
Location Email smithre@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160974[Edit Inv] (opens in a new window) Bldg/Room STAD 101
Service Tag 15CWKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15CWKH2 Location Josie M. Boucher

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:45:DF:74

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 29, 2018 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 29, 2018 01:56 PM 
Inventory is updated accordingly.
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Shina Oladiti May 29, 2018 01:56 PM 
Brought back C: WOU#20090929[Edit Inv] and M: WOU#20080096[Edit Inv]
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Gino Salazar May 25, 2018 01:21 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti May 25, 2018 08:12 AM 
Task reassigned to Giovanni Salazar.
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Shina Oladiti May 23, 2018 09:54 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti May 18, 2018 02:07 PM 
****This is an email****
Hello,

Thank you so much. My schedule is:
Monday/Friday- 2pm-4:30pm
Tuesday/Thursday- 2pm-4:30pm

Please let me know which days you would like to do.

Have a great day

Becky Smith
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Shina Oladiti May 18, 2018 09:20 AM 
Task reassigned to UCS Tech.
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Shina Oladiti May 18, 2018 09:20 AM 
sent email for availability
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Shina Oladiti May 18, 2018 09:18 AM 
************************
Update in AD.
************************
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Shina Oladiti May 18, 2018 09:17 AM 
Prepped and ready for delivery. It is back on the
inventory counter.
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Shina Oladiti May 18, 2018 08:26 AM 
Running windows update. Every other thing is done.
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Shina Oladiti May 17, 2018 12:22 PM 
Imaging in progress....
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Tricia Flaherty May 17, 2018 09:58 AM 
Cori Metzgar sent me this:  Becky doesn't have an office 
phone so you can call her cell phone at 707-208-9444 or 
my(Cori's) office phone at 8-8312
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Tricia Flaherty May 17, 2018 09:48 AM 
They are reporting her current station will not start so I have made this high priority.  This is IFC 
replacement of CPU W#20090929[Edit Inv] and monitor W#20090648[Edit Inv] for new cpu W#20160974[Edit Inv] and 
new monitor W#20161032[Edit Inv] for Becky Smith, Assistant Director­Sports Performance in STAD 101 .  
Equipment is on the Inventory counter in ITC008 with IFC setup form
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