Service Request Ticket - # 67494

Service Request Information

CONTACT Name Elam-Geuting, Kelsey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2018 03:34 PM
Department Student Engagement Phone 88514
Location Email elamgeutingk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160979[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 1504LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1504LH2 Location Far right shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; Meeting Matrix Client for WUC/SLA;

Wired NIC 50:9A:4C:46:0B:67

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 26, 2018 10:21 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jun 26, 2018 10:20 AM 
Setup completed! Brought back C:WOU#20110675[Edit Inv]
M:WOU#20060279[Edit Inv]
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Megan Thibeault Jun 21, 2018 08:23 AM 
9am
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Megan Thibeault Jun 20, 2018 11:22 AM 
****This is an email****
Hi Megan,

Chelsee Blatner has been working with UCS on updating my 
CPU and she has it down that you all will be coming out to 
install it on 6/26. I just wanted to confirm that date so I can 
make sure to get my desk cleared and ready for the switch.

Thanks!
Kelsey
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Shina Oladiti Jun 14, 2018 04:25 PM 
Prepped and ready for delivery. Installing
additional software presently.
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Shina Oladiti Jun 13, 2018 02:11 PM 
Imaging in progress.....
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Tom Groves Jun 13, 2018 08:41 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault Jun 13, 2018 08:04 AM 
Task reassigned to Account Administration.
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Megan Thibeault Jun 13, 2018 08:04 AM 
Shina, can you make sure this gets imaged before
the end of the week. The user doesn't want it
until 6/26 just wanted it ready to go since we
won't have time next week to work on it. a
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Tricia Flaherty May 17, 2018 04:28 PM 
should also get Meeting Matrix Client and access to 
Meeting Matrix on (R:)Drive
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Tricia Flaherty May 17, 2018 03:34 PM 
This is the SCHEDULED DATE for Kelsey Elam-Geuting in WUC of Tuesday 
June 26th for setup of this workstation.  too many projects ahead of that date 
and station has issues so need replaced ASAP.  station being replaced is PC 
desktop W#20110675[Edit Inv] with new CPU W#20160979[Edit Inv] and new mon 
W#20161037[Edit Inv].  Equipment and IFC setup form are on top of Inventory counter 
in ITC008
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