Service Request Ticket - # 67508

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2018 11:59 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch w/ Retina 5K display #Z0SD
Serial No. D25S40TQGQ18 Location Letitia Erckenbrack

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; Final Cut Pro X from P0101469

Wired NIC A8:60:B6:03:7F:37


Wireless NIC 28:F0:76:4A:78:06


Bluetooth NIC 28:F0:76:4A:78:07

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 21, 2018 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 21, 2018 08:30 AM 
Done! John, said after he connected the power
cable the computer came up fine. I went in to
check the station and restarted it as well and it
works fine.
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Shina Oladiti May 21, 2018 08:07 AM 
Task reassigned to Adeshina Oladiti.
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Megan Thibeault May 19, 2018 11:59 AM 
Please got check out W20160058 it sounds awful
when you boot it up. The power cable is currently
unplugged.
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