Service Request Ticket - # 67522

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 21, 2018 12:46 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160980[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 157XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 157XKH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:19:DD

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 21, 2018 02:26 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 21, 2018 02:26 PM 
Task reassigned to Shandelle Pepper.
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Shandelle Plasker May 21, 2018 02:26 PM 
This is a duplicate SR. Look at SR# 67523 for 
information.
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Tricia Flaherty May 21, 2018 12:46 PM 
The new hire is Tony Manso and he starts tomorrow 
Tuesday, May 22nd so we want to get this set up(next to 
Soukup in ITC004) Michael Ellis can help[ with any desk 
questions. the cpu is W#20160980[Edit Inv], he has 2 qty 27inch 
monitors on order so we will set him up with two  
different monitors until they arrive. Temp monitor 
W#20161038[Edit Inv] and W#20111076[Edit Inv] .  All the equipment and a 
NEW Equip setup form are on inventory counter in 
ITC008
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