Service Request Ticket

Service Request Information

CONTACT	Name	Sauer, Nathan	Date	May 21, 2018 02:23 PM
	Department	University Computing Solutions	Phone	88960
	Location		Email	sauern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170872 (opens in a new window)	Bldg/Room	PP
	Service Tag	3C3YCP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	3C3YCP2	Location	Facilities Services Conference Room
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; Bluebeam Revu Standard 2018 perpetual VIA2018008960 SR#71709 MAY2019;
	Wired NIC	D8:9E:F3:46:93:68

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	sauern@wou.edu	88960

Entered by	Date	Memo
Nathan Sauer			Email Public
Entered by	Date	Memo
Nathan Sauer	Jul 09, 2018 10:11 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	May 24, 2018 01:59 PM	Task reassigned to Nathan Sauer.	Add Attachment
Shina Oladiti	May 24, 2018 01:58 PM	Peppered and ready to be delivered. It is back on the inventory counter.	Add Attachment
Peter Puettmann	May 23, 2018 10:35 AM	installing windows now	Add Attachment
Tricia Flaherty	May 21, 2018 02:32 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	May 21, 2018 02:23 PM	This is on inventory counter in ITC008 with New Equip setup form. Deliver to Nathan or Rack in ITC013 hallway to await the rest of Facilities Conference Room Equipment.	Add Attachment