Service Request Ticket - # 67548

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2018 11:52 AM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170886[Edit Inv] (opens in a new window) Bldg/Room NS 119
Service Tag Description Xerox VersaLink B400/DN Monochrome laser Printer
Serial No. 6HB013628 Location NS119

Model B400/DN Hostname
Notes -47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for workteams of 3 to 15 users -Memory 2GB standard; IP ADDRESS:140.211.76.39 Ink/Toner Refill

Wired NIC 9C:93:4E:6A:B0:19

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 29, 2018 04:52 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker May 29, 2018 04:52 PM 
This has been delivered and setup.

Inventory has been updated on both machines.
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Shandelle Plasker May 23, 2018 09:27 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker May 23, 2018 09:27 AM 
****This is an email****
Morning Piper,

Your new Xerox VersaLink has arrived. I was 
wondering if you had time for me to install 
this tomorrow? I can do anytime after 11 am 
tomorrow.



Thank you,
Shandelle Pepper
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Tricia Flaherty May 22, 2018 11:58 AM 
Task reassigned to Shandelle Pepper.
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Tricia Flaherty May 22, 2018 11:53 AM 
it is meant to replace HP W#20090767[Edit Inv] which is 1st floor 
staff printer host name: darwin-ns-124.wou.edu
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Tricia Flaherty May 22, 2018 11:52 AM 
W#20170886[Edit Inv] is on the Inventory counter with config page 
and invoice
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