Service Request Ticket - # 67562

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2018 02:58 PM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170878[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HZB10N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. HZB10N2 Location Loaner|| Ready to go, on shelf

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:10:54:29


Wireless NIC 10:F0:05:EB:36:79


Bluetooth NIC 10:F0:05:EB:36:7D

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 25, 2018 02:57 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti May 25, 2018 02:56 PM 
Delivered the laptop and set up printers
 Add Attachment
Shina Oladiti May 25, 2018 10:16 AM 
*********************
Update in AD
*********************
 Add Attachment
Shina Oladiti May 25, 2018 10:16 AM 
****This is an outgoing email****
Hi Chelsee,

I need some additional information regarding
service request #67562

Description: NEW EQUIP SETUP: Deliver Latitude
5480 laptop for Student Engagement departmental
laptop to WUC (order#10523)

The new equipment is ready to be delivered and up.
We would like to know when you want us to come in
for the delivery. Please, get back to us with date
and time that works for you best.

Regards,

Adeshina
 Add Attachment
Public
Shina Oladiti May 25, 2018 09:58 AM 
Prepped and ready. Waiting on Microsoft Office.
and it should be ready to go.
 Add Attachment
Erika Enriquez May 25, 2018 09:30 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Erika Enriquez May 25, 2018 09:27 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Tricia Flaherty May 22, 2018 02:58 PM 
Latitude 5480 laptop W#20170878[Edit Inv] for Student Engagement 
departmental use is on inventory counter in ITC008 with 
New Equip Setup Form and Invoice
 Add Attachment