Service Request Ticket - # 67565

Service Request Information

CONTACT Name Larson, Kristen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2018 10:35 AM
Department Graduate Studies Phone 88597
Location Email larsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170898[Edit Inv] (opens in a new window) Bldg/Room VICK 104
Service Tag Description Xerox VersaLink C400 Color Laser Printer #C400/DN
Serial No. 7HB460458 Location Graduate Office replacing W#20110618

Model C400/DN Hostname ad-breedlove / ad-breedlovecolor
Notes Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages; NOT STUDENT TECH; NETWORKED IP ADDRESS:140.211.116.92 RMA:7HB458393 Ink/Toner Refill

Wired NIC 9C:93:4E:65:B1:47

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker May 29, 2018 09:06 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Shandelle Plasker May 29, 2018 09:06 AM 
This has been delivered and setup.
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Shandelle Plasker May 23, 2018 11:22 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Shandelle Plasker May 23, 2018 11:22 AM 
****This is an email****
Hi Kristen,

Your new printer has arrived. Can we set up a 
time on Friday to deliver and set this up?


Thank you,
Shandelle Pepper
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Tricia Flaherty May 23, 2018 10:36 AM 
This is on the short desk by the Windows in ITC008 with 
config page and Invoice.
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Tricia Flaherty May 23, 2018 10:35 AM 
Xerox VersaLink C400/DN Printer W#20170898[Edit Inv] to AD107
 as network printer for Graduate Office to replace 
W#20110618[Edit Inv]
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