Service Request Ticket - # 67571

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2018 11:56 AM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170882[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 1T820N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 1T820N2 Location TRI relinquished - on imaging station

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:10:52:74


Wireless NIC 10:F0:05:EE:E4:54


Bluetooth NIC 10:F0:05:EE:E4:58

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar May 31, 2018 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar May 31, 2018 02:23 PM 
She is good to go
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Gino Salazar May 31, 2018 11:01 AM 
Task reassigned to Giovanni Salazar.
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Gino Salazar May 30, 2018 10:42 AM 
Tomorrow after 10am
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Gino Salazar May 30, 2018 10:41 AM 
Priority changed from (3) Priority to (2) High Priority.
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Gino Salazar May 25, 2018 02:46 PM 
Task reassigned to UCS Tech.
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Gino Salazar May 25, 2018 02:46 PM 
Sent email for availability
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Gino Salazar May 25, 2018 01:39 PM 
Just doing the last round of windows updates
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Erika Enriquez May 25, 2018 12:50 PM 
Task reassigned to Giovanni Salazar.
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Erika Enriquez May 25, 2018 09:27 AM 
Task reassigned to Erika Enriquez.
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Tricia Flaherty May 23, 2018 11:56 AM 
for TRI user Debbie Kenyon TODD225- Lat5480 W#20170882[Edit Inv], Dell P2418HZ monitor 
W#20170881[Edit Inv], Dell WD15 dock with 130W adapter W#20170883[Edit Inv] and Microsoft Wireless Desktop 
2000 Keyboard & Mouse set  are on the counter in ITC 008 with Invoice and New Equip Setup 
form.
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