Service Request Ticket

Service Request Information

CONTACT	Name	Witwer, Kathy	Date	May 23, 2018 11:56 AM
	Department	Business/Economics Division	Phone	88421
	Location		Email	witwerk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120404 (opens in a new window)	Bldg/Room	WEST 101
	Service Tag		Description	Xerox Phaser 4620/DT Laser Printer
	Serial No.	XLV380712F	Location	westhouse.wou.edu
	Model	4620/DT	Hostname	westhouse.wou.edu
	Notes	1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty PRINTER MAINT: Xerox Phaser 4620 Transfer Roller #JC93-00271B, Fuser maintenance Kit for Phaser 4600/4620 #115R00069 from VISA2014004528 SR56330 MAY2015 IP:140.211.64.54	Ink/Toner Refill
	Wired NIC	00:00:AA:D8:67:D5

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Jun 06, 2018 12:29 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shandelle Plasker	Jun 06, 2018 12:29 PM	This has been fixed.	Add Attachment
Kyle Arthenayake	May 25, 2018 09:33 AM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Gino Salazar	May 23, 2018 01:54 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Gino Salazar	May 23, 2018 01:32 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Gino Salazar	May 23, 2018 12:51 PM	Task reassigned to UCS Tech.	Add Attachment
Gino Salazar	May 23, 2018 12:51 PM	Went over there and nobody was there, would try again later in the day.	Add Attachment
Gino Salazar	May 23, 2018 12:18 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Brighton Bohnenkamp	May 23, 2018 11:56 AM	printer jam and making bad noise	Add Attachment