Service Request Ticket - # 67576

Service Request Information

CONTACT Name Scharn, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2018 01:49 PM
Department Library & Media Services Phone 88892
Location Email scharnt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161096[Edit Inv] (opens in a new window) Bldg/Room HL 117E
Service Tag 6N2M2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 6N2M2H2 Location Tracy Scharn, NTT Assistant Professor

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER: UPGRADES of SnagIt 2018 WIN/MAC(18) VISA2017007532 & Camtasia Studio WINv9/MACv3 from VISA2017007533 MAY2018;

Wired NIC D4:81:D7:D6:69:71


Wireless NIC 00:28:F8:FE:0A:60

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti May 23, 2018 02:38 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 23, 2018 02:38 PM 
Printer Software was what she requested for and i
installed the copier.
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Shina Oladiti May 23, 2018 01:57 PM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp May 23, 2018 01:49 PM 
Needs help installing software after new equipment 
set up
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