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Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	May 23, 2018 01:53 PM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170894 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	5M030N2	Description	Dell Latitude 5480, i7-7600U, 2.8GHz dual core
	Serial No.	5M030N2	Location	Parts pile - bad battery
	CPU	Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552; SPSS from Student Tech Campus site license first installed FEB2019 SR#71288 - will require re-authorization end of July annually;
	Wired NIC	10:65:30:10:45:F0
	Wireless NIC	10:F0:05:EF:8E:45
	Bluetooth NIC	10:F0:05:EF:8E:49

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Tracking

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jul 16, 2018 03:28 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jul 16, 2018 03:28 PM	Delivered!	Add Attachment
Peter Puettmann	Jul 16, 2018 01:27 PM	ready for delivery	Add Attachment
Peter Puettmann	Jul 16, 2018 11:11 AM	working on post-image installs	Add Attachment
Megan Thibeault	Jul 16, 2018 11:06 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Jul 16, 2018 09:10 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Erika Enriquez	Jul 16, 2018 09:09 AM	Task reassigned to Bradley Karkanen.	Add Attachment
Erika Enriquez	Jul 16, 2018 09:09 AM	imaging....	Add Attachment
Megan Thibeault	Jul 16, 2018 09:08 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Tricia Flaherty	Jul 16, 2018 09:01 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Jul 16, 2018 09:00 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Jul 16, 2018 09:00 AM	Is on campus today til 3PM(call Jennifer Keen to arrange delievery 8-8052) or arrange via email with Andrea for later this week.	Add Attachment
Tricia Flaherty	May 23, 2018 01:54 PM	I will do NEW Equip form once I have the Start/need by date info	Add Attachment
Tricia Flaherty	May 23, 2018 01:53 PM	Contact Info: Jennifer Keen 8-8052	Add Attachment Public
Tricia Flaherty	May 23, 2018 01:53 PM	W#20170894 Latitude 5480 laptop with case is on inventory counter in ITC008 to be setup for new tenure Track position in ED & LEadership, Andrea Emerson RWEC129 who is due to start June/Summer. I am working on getting the actual need by start date from Jennifer Keen who is the order contact	Add Attachment