Service Request Ticket

Service Request Information

CONTACT	Name	DeMers, Chad	Date	May 31, 2018 12:50 PM
	Department	Business Services/Printshop	Phone	88843
	Location		Email	demersc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140489 (opens in a new window)	Bldg/Room	WEL 172
	Service Tag	8KKBB42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	8KKBB42	Location	Alan Stone, Printshop Print Tech station
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from W#20101379 dobe Acrobat Pro 10 WIN license from P0083034, Adobe Design Standard CS6 WIN from P0085592; Adobe CC 20** SERIALIZED DESKTOP order11038 SR70970;
	Wired NIC	98:90:96:BF:13:4A

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Jun 01, 2018 07:21 AM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Megan Thibeault	Jun 01, 2018 07:21 AM	This was completed yesterday	Add Attachment
Gino Salazar	May 31, 2018 02:27 PM	Task reassigned to Megan Eichler.	Add Attachment
Gino Salazar	May 31, 2018 01:35 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Kyle Arthenayake	May 31, 2018 12:50 PM	needing admin rights to add features for new printer that was delivered to the print shop	Add Attachment