Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	May 31, 2018 01:55 PM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20170887 (opens in a new window)	Bldg/Room	RWEC
	Service Tag		Description	Apple iPad 9.7-inch 32GB A10 Fusion Chip WiFi #MR7F2LL/A
	Serial No.	GG7WK2V4JF8J	Location	Student Checkout Education&Leadership TBA
	CPU	A10 Fusion Chip(64bit) with M10 coprocessor
	OS	iOS 11	Software
	Wireless NIC	D4:61:DA:9E:D9:47
	Bluetooth NIC	D4:61:DA:8F:5F:6F

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jun 01, 2018 02:02 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jun 01, 2018 02:02 PM	They been delivered!	Add Attachment
Gino Salazar	Jun 01, 2018 01:46 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Erika Enriquez	Jun 01, 2018 11:28 AM	**This is an outgoing email** Hi Darla, I need some additional information regarding service request #67733 Description: NEW EQUIP SETUP: Apple iPad 9.7 inch set of 5 W#20170887 - W#20170891 to Darla Campbell RWEC215 (order#10553) These Ipads are all ready and are ready to be delivered to you. Please let us know when you would like to pick them up our would like them delivered. Thank you, Erika	Add Attachment Public
Erika Enriquez	Jun 01, 2018 10:12 AM	Task reassigned to Erika Enriquez.	Add Attachment
Erika Enriquez	Jun 01, 2018 10:12 AM	almost done and ready to deliver	Add Attachment
Tricia Flaherty	May 31, 2018 01:55 PM	These are on Inventory counter shelf in ITC008 with INVOICE. They have no designated users and Daral only says they are for student checkout in College of Education/Education a& Leadership. They need to be set up with JAMF.	Add Attachment