Service Request Ticket - # 67740

Service Request Ticket - # 67740

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Service Request Information

CONTACT	Name	Forbes, Kady	Date	Jun 01, 2018 12:32 PM
	Department	Athletics	Phone
	Location		Email	forbesk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170884 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Air 13inch 2.2GHz Intel Dual-Core i7
	Serial No.	FVFWP20TJ1WV	Location	PDR
	CPU	Intel Core i7(2.2GHz dual-core , 4MB L3 cache)
	OS	MAC OS X 10.13 (High Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2016005511;
	Wireless NIC	10:94:BB:EF:56:F6
	Bluetooth NIC	10:94:BB:EF:56:F7

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jun 12, 2018 01:35 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Shina Oladiti	Jun 12, 2018 01:35 PM	Inventory is updated accordingly.	Add Attachment
Shina Oladiti	Jun 12, 2018 01:34 PM	Delivered. Setup printer and departmental drives.	Add Attachment
Shina Oladiti	Jun 08, 2018 12:00 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Jun 08, 2018 12:00 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Shina Oladiti	Jun 08, 2018 12:00 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Shina Oladiti	Jun 08, 2018 12:00 PM	12:30 Tuesday!	Add Attachment
Shina Oladiti	Jun 08, 2018 10:22 AM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jun 08, 2018 10:22 AM	Sent email for availability.	Add Attachment
Shina Oladiti	Jun 08, 2018 10:18 AM	It is back on the inventory counter.	Add Attachment
Shina Oladiti	Jun 08, 2018 10:07 AM	Prepped and ready for delivery. All plugins are done and other required things that need to be installed.	Add Attachment
Peter Puettmann	Jun 05, 2018 03:12 PM	bradley starting set up	Add Attachment
Tricia Flaherty	Jun 01, 2018 12:36 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Jun 01, 2018 12:32 PM	This is on Inventory Counter Shelf in ITC008 with IFC setup form and is new Apple MAcbook Air W#20170884 to replace PC laptop W#20090833 for Asst Volleyball Coach Kady Forbes in NPE211; Best way to contact her is via email.	Add Attachment