Service Request Ticket - # 67742

Service Request Information

CONTACT Name Arthenayake, Kyle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2018 04:23 PM
Department Phone 88925
Location Email karthenayake14@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130732[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35Q3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35Q3M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:C5:3D

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jun 04, 2018 11:48 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Jun 04, 2018 11:48 AM 
Got it done!
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Gino Salazar Jun 04, 2018 10:35 AM 
Task reassigned to Giovanni Salazar.
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Kyle Arthenayake Jun 01, 2018 04:23 PM 
cable management is needed in the front desk area,
In the corner of the office by the CPU
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