Service Request Ticket - # 67750

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 04, 2018 01:01 PM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160244[Edit Inv] (opens in a new window) Bldg/Room RWEC 216
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QM
Serial No. C02S70NXFVH4 Location Mark Girod, Dean Education replaces W#20140016

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education-Office 201* for MAC License from XXXX2016005511, Filemaker Pro from COE Server/client v14/15? see McEvilly

Wireless NIC C4:B3:01:BA:99:9F


Bluetooth NIC C4:B3:01:BA:99:A0

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jun 04, 2018 01:31 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jun 04, 2018 01:31 PM 
safari problem, Firefox worked though
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Gino Salazar Jun 04, 2018 01:08 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Jun 04, 2018 01:01 PM 
Cursor is working until the email reply box opens 
and it does not appear
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