Service Request Ticket - # 67803

Service Request Information

CONTACT Name Hughes, Henry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2018 11:39 AM
Department Humanities Division Phone 89494
Location Email hughesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160987[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 15C3LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 15C3LH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:46:0A:16

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jun 11, 2018 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jun 11, 2018 03:14 PM 
I left monitor 20130985[Edit Inv] with and him brought back monitor 
20110956[Edit Inv]
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Gino Salazar Jun 11, 2018 02:06 PM 
He's all good to go! I helped him move photos from old computer and 
I installed audacity, I'm going to put extra time before we wipe it 
because he was concerned he may have forgotten some stuff on the 
old computer.
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Gino Salazar Jun 11, 2018 10:15 AM 
Task reassigned to Giovanni Salazar.
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Shina Oladiti Jun 11, 2018 08:25 AM 
He is available today 6/11 from 10:00 am to 3:00.
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Shina Oladiti Jun 11, 2018 07:59 AM 
****This is an email****
Hello, Adeshina,
Thanks for your note.
I'm ready for the transfer, and will be in my
office from 10:00 am to 3:00 tomorrow.
Best,
HH
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Shina Oladiti Jun 08, 2018 03:09 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jun 08, 2018 03:08 PM 
Sent email for availability.
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Shina Oladiti Jun 08, 2018 03:07 PM 
***************
Update in AD
***************
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Shina Oladiti Jun 08, 2018 03:06 PM 
Prepped and ready for delivery. It is back on the
inventory counter.
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Reggie Johnson Jun 07, 2018 12:16 PM 
image in progress
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Tricia Flaherty Jun 07, 2018 11:46 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 07, 2018 11:39 AM 
cpu W#20160987[Edit Inv] and monitor W#20161038[Edit Inv] are on top of 
Inventory counter in ITC008 with GFA Setup form and are 
for Henry Hughes in HSS316 replacing W#20130909[Edit Inv].  He is 
reporting that his old computer is wheezy sounding.
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