Service Request Ticket - # 67814

Service Request Information

CONTACT Name Lopez-Cruz, Marlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2018 12:35 PM
Department Multicultural Student Services Phone 88424
Location Email lopezcruzm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140481[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B5G6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. b5g6l32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073; CANCELLED MAY2017--Adobe Acrobat Pro DC subscription from XXXX2015004716 DEC2015-May2016--DO NOT REINSTALL

Wired NIC 34:E6:D7:36:8C:E2


Wireless NIC 60:57:18:94:94:40


Bluetooth NIC 60:57:18:94:94:44

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 11, 2018 07:50 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jun 11, 2018 07:50 AM 
Everything has been brought back.
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Emma Feldman Jun 08, 2018 03:28 PM 
Laptop returned to Shandelle
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Kyle Arthenayake Jun 08, 2018 01:32 PM 
Task reassigned to Shandelle Pepper.
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Kyle Arthenayake Jun 08, 2018 01:32 PM 
laptop picked up
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Shandelle Plasker Jun 08, 2018 12:35 PM 
She is borrowing a laptop for an event that is 
happening on campus today.

Laptop WOU#20140481[Edit Inv]
Charger WOU#20150776[Edit Inv]
Laptop bag

This is located in the outbox.
****Please hardwire her in when she picks this 
up****
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