Service Request Ticket - # 67822

Service Request Information

CONTACT Name Bartlett, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2018 09:49 AM
Department Athletics Phone 88531
Location Email bartlej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110985[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523SA8CM Location PDR
TECHS Submitted by Reggie Johnson Contact rjohnson17@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 26, 2018 08:12 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 26, 2018 08:12 AM 
Status changed from (4) On Hold to (1) Pending
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Yumin Chen Jun 26, 2018 08:12 AM 
Done.
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Yumin Chen Jun 19, 2018 04:17 PM 
Status changed from (1) Pending to (4) On Hold
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Yumin Chen Jun 19, 2018 04:17 PM 
Done. Hold the data for week just in case.
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Yumin Chen Jun 18, 2018 04:49 PM 
Status changed from (4) On Hold to (1) Pending
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Yumin Chen Jun 18, 2018 04:49 PM 
File transfer to Ed Garland's new laptop on NPE219
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Yumin Chen Jun 14, 2018 10:18 AM 
Status changed from (7) Waiting for Contact to (4) On Hold
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Yumin Chen Jun 14, 2018 10:18 AM 
Keep the drive for a week, just in case
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Yumin Chen Jun 14, 2018 10:18 AM 
Done.
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Yumin Chen Jun 14, 2018 09:04 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Yumin Chen Jun 13, 2018 02:56 PM 
Email sent for availability
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Yumin Chen Jun 12, 2018 12:03 PM 
Ed Garland is the person who need those files.
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Yumin Chen Jun 12, 2018 11:54 AM 
****This is an outgoing email****
Hi John,

I need some additional information regarding 
service request #67822

Description: *6/12 10AM *Files transfer

The files has been transfer to hard drive 
successfully, when time is good for me to come to 
transfer to destination computer? 

Thanks!
Yumin 
UCS
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Public
Yumin Chen Jun 12, 2018 11:52 AM 
Waiting for contact to transfer files to 
destination computer.
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Yumin Chen Jun 12, 2018 11:52 AM 
Files has been transfer to one of UCS idle 
hardware, it's currently on my desk.
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Yumin Chen Jun 12, 2018 09:16 AM 
Task reassigned to Yumin Chen.
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Reggie Johnson Jun 11, 2018 09:49 AM 
John Bartlett would need help transferring files over.
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