Service Request Ticket - # 67830

Service Request Information

CONTACT Name Gilbert, Carey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 11, 2018 11:19 AM
Department The Research Institute Phone 88238
Location Email gilbertc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150776[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 30C5HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CD:BB


Wireless NIC 40:49:0F:06:28:6F

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jun 11, 2018 03:14 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jun 11, 2018 03:14 PM 
Just went over, she is good to go.
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Gino Salazar Jun 11, 2018 11:52 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Jun 11, 2018 11:19 AM 
Carey doesn't have sound on her laptop after 
getting it re imaged.
Call before going over
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