Service Request Ticket - # 67873

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2018 07:51 AM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141289[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0NSF8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D0:2B:8F


Wireless NIC B8:09:8A:DA:59:A1


Bluetooth NIC B8:09:8A:DA:59:A2


TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public

Entered by Date Memo
John Rushing Jun 15, 2018 03:14 PM
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 15, 2018 03:14 PM
The Printer Maslow was having issues.  We restarted 
the printer and it started printing junk pages so 
we removed the printer from the computer and added 
it back, but had same result until we rebooted.
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John Rushing Jun 13, 2018 04:18 PM
Left a voice message with him.
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Megan Thibeault Jun 13, 2018 07:51 AM
Tricia got an email for Karen in humanities saying
that Ken wanted an upgrade, I'm pretty sure we
just gave him a new machine. Can you please check
in with Ken and see whats going on. Tricia replied
in the email asking what the issues where and no
one responded. 
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