Service Request Ticket - # 67882

Service Request Information

CONTACT Name Rodriguez, Veronica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2018 10:50 AM
Department Student Health & Counseling Center Phone 88313
Location Email rodriguezv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170845[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag JKQHJM2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. JKQHJM2 Location PDR room it has a bad battery

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC D8:9E:F3:FE:35:12


Wireless NIC 00:21:6A:F6:65:67


Bluetooth NIC 00:21:6A:F6:65:6B

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 14, 2018 11:26 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 14, 2018 11:26 AM 
Done.
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Yumin Chen Jun 14, 2018 10:56 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Jun 14, 2018 10:50 AM 
Needs laptop set up at nurses station
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