Service Request Ticket - # 67885

Service Request Information

CONTACT Name Chartier, Max   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2018 08:08 AM
Department University Computing Solutions Phone 88538
Location Email chartierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150662[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RNDJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CD:64

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jun 21, 2018 08:36 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jun 21, 2018 08:36 AM 
There were a few issues with the server and the firewall.
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Emma Feldman Jun 15, 2018 08:08 AM 
****This is an email****
It's not getting updates from WSUS, so it might be
something weird stuck in his registry.
Have tried restarting and applied policy updates
but still receiving the same error code.
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