Service Request Ticket - # 67889

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2018 02:01 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130540[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WG9FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986

Wired NIC F8:B1:56:C7:F9:52

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jul 19, 2018 11:01 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Erika Enriquez Jul 19, 2018 11:01 AM 
Delivered
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Erika Enriquez Jul 19, 2018 10:35 AM 
Task reassigned to Erika Enriquez.
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Peter Puettmann Jul 19, 2018 10:13 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Peter Puettmann Jul 19, 2018 10:13 AM 
Priority changed from (3) Priority to (2) High Priority.
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Peter Puettmann Jul 19, 2018 10:13 AM 
ready for delivery today. ask Jennifer in the
Criminal Justice office on the second floor (of
maaske) to let you in to MA 312
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Gino Salazar Jul 17, 2018 09:52 AM 
Sitting in the outbox
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Peter Puettmann Jul 17, 2018 08:18 AM 
doing final updates
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Megan Thibeault Jul 17, 2018 07:41 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Jul 17, 2018 07:41 AM 
What is the status? Let's finish it up and get it
back.
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Megan Thibeault Jul 17, 2018 07:40 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jul 11, 2018 09:38 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Jul 09, 2018 10:35 AM 
Picked up 20130540[Edit Inv]. Currently at stand up desk 
being re-imaged.
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Shina Oladiti Jul 09, 2018 08:02 AM 
Task reassigned to Reggie Johnson.
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Kyle Arthenayake Jun 15, 2018 02:01 PM 
Hi UCS,

 

We need a computer to be set up for a new user in
MA 312.  Jane Babson is retiring.  The computer
will remain in this same office.  New user is
Casie Moreland, but we don’t have a V# yet.

 

Date range of when this is needed:  July 1 –
August 31st.
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