Service Request Ticket - # 67890

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2018 02:24 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150676[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RNBJB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RNBJB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:FB:C0

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jun 21, 2018 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jun 21, 2018 08:50 AM 
20141070[Edit Inv]
20150676[Edit Inv]

Mouse, keyboard, and 
phone delivered to HS 
118
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Shina Oladiti Jun 21, 2018 08:11 AM 
Task reassigned to Reggie Johnson.
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Kyle Arthenayake Jun 15, 2018 02:24 PM 
Hello UCS,

 

We need a computer to be wiped clean (set up for
another user), and then the computer, monitor and
mouse moved from HSS 303 to HSS 118 to be stored
there for future use.

 

The date range of when we need this done is
between June 21-26.
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