Service Request Ticket - # 67982

Service Request Information

CONTACT Name Ibaraki, Alicia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2018 11:49 AM
Department Behavioral Sciences Division Phone 89328
Location Email ibarakia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161104[Edit Inv] (opens in a new window) Bldg/Room TODD 321
Service Tag 5Z4L2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 5Z4L2H2 Location NEW TT BehavSci, Alicia Ibaraki

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Millisecond Inquisit 5 Web License Perpetual+Lab VISA2016006472; SPSS from Student Tech Site license(Needs reauth every July 31st)

Wired NIC D4:81:D7:D6:6A:5E


Wireless NIC 00:28:F8:FE:0C:18

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 19, 2018 11:48 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 19, 2018 11:48 AM 
Delivered.
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Yumin Chen Jun 19, 2018 10:52 AM 
Task reassigned to Yumin Chen.
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Yumin Chen Jun 19, 2018 08:23 AM 
****This is an outgoing email****
Hi Alicia,

I need some additional information regarding 
service request #67982

Description: Delivery & Setup: new Logitech MX 
Ergo wireless mouse for use with W#20161104[Edit Inv] laptop 
TODD321  (order10622)

You new wireless mouse is ready to deliver, what 
time is good for us to come to deliver?

Thanks!
Yumin
UCS
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Public
Robbie Downin Jun 18, 2018 03:52 PM 
Task reassigned to UCS Tech.
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Robbie Downin Jun 18, 2018 03:52 PM 
Status changed from (3) Order in Process to (1) Pending
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Robbie Downin Jun 18, 2018 03:52 PM 
contact was absent
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Robbie Downin Jun 18, 2018 03:42 PM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Jun 18, 2018 03:40 PM 
Task reassigned to Robbie Downin.
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Tricia Flaherty Jun 18, 2018 11:49 AM 
This is on shelf by Inventory counter in ITC 008 with 
Invoice.  Linda Kunze can be a secondary contact.
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