Service Request Ticket - # 67986

Service Request Information

CONTACT Name Lerum, Wilburta   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 18, 2018 01:24 PM
Department Student Engagement Phone 88655
Location Email lerumw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20150217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. C1WP662 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715

Wired NIC F8:CA:B8:12:39:55


Wireless NIC 80:00:0B:D0:78:75


Bluetooth NIC 80:00:0B:D0:78:79


TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public

Entered by Date Memo
Bradley Karkanen Jun 18, 2018 02:09 PM
Status changed from (1) Pending to (5) Completed
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Emma Feldman Jun 18, 2018 01:24 PM
Unable to access the shared I drive after
everything went down, tried restarting it but that
did not work. Needs to be manually done.
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