delivered and set up printer. Will need to give
him admin rights when he gets back

****This is an email****

Thanks for the update. I'm currently out of my
office, but Laura in the art office can open the
door for Erika.

Also, since the software update my computer is now
extremely slow. Anything we can do to help this? I
noticed that the entire Adobe suite was added, but
I only really need photoshop, illustrator and
indesign. Can we remove everything else?

Thanks again,

Greg

****This is an outgoing email****
Hi Gregory ,

I'm very sorry I wasn't able to get your machine
to you. I was out sick on Friday. I will be
getting your machine to you today.

Thank you,
Erika

Task reassigned to Giovanni Salazar.

****This is an outgoing email****
Hi Gregory ,

I need some additional information regarding
service request #68037

Description: 9/13- Printing Issues

We decided since your machine is so out of date,
we will be replacing your machine.

Unfortunately, we think the reason you were having
the printing issues is because you were running a
really old version of Adobe Photoshop. In order
for us to install the latest version, your
department will need to purchase this. We can
however, install CS5 on your machine. And when I
come by tomorrow, your machine will have this on it. 

Thank you,
Erika

reimaged.. took forever. computer might need to be
replaced

Task reassigned to Erika Enriquez.

****This is an email****
Hi Megan,

Mornings (until noon) this week and next would be
perfect. Just let me know when someone can come so
I can be sure to be there.

Thanks!

****This is an outgoing email****
Hi Gregory ,

I need some additional information regarding
service request #68037

Description: *Wait until end of summer* - Printing
Issues

When would be a good time for a tech to come by
and check out your printing issue?

Thanks,
Megan

Task reassigned to UCS Tech.

Wait til end of summer or contact Laura Killip

Door was locked

****This is an email****
Hello,

I am following up because the issue I was 
having printing from photoshop on my office Mac 
desktop was not fully resolved, and I'm 
wondering if you could readdress it. The tech 
at the time told me that I could solve the 
problem of photoshop crashing when I tried to 
print by asking it to "print one copy". The 
problem with this is it doesn't allow me to 
adjust the size, etc. of the print, which is 
creates a lot of problems. 

Could you look into a better solution to this 
please?