Service Request Ticket - # 68068

Service Request Information

CONTACT Name Boggs, Ellie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2018 11:19 AM
Department President’s Office Phone 89294
Location Email boggse@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170471[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 1B4W2M2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 1B4W2M2 Location Parts pile

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552; TRANSFER license FROM STOLEN laptop W#20160186 DEC2017 to NEW laptop W#20170471 : Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop NOV2016
TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 21, 2018 02:47 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 21, 2018 02:47 PM 
Office was running fine when we were there.
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Megan Thibeault Jun 21, 2018 01:18 PM 
Task reassigned to Yumin Chen.
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Megan Thibeault Jun 21, 2018 11:21 AM 
updates?
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Brighton Bohnenkamp Jun 21, 2018 11:19 AM 
Microsoft programs running very slow and taking 
long time to open documents
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