Service Request Ticket

Service Request Information

CONTACT	Name	Wimmer, Craig	Date	Jun 21, 2018 01:56 PM
	Department	Student Health & Counseling Center	Phone	88772
	Location		Email	wimmerc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20171233 (opens in a new window)	Bldg/Room	SHCC 130
	Service Tag		Description	Apple iPad 9.7-inch 32GB A10 Fusion Chip WiFi #MR7F2LL/A
	Serial No.	DMPWC5BDJF8J	Location	Wellness Education, c/o Craig Wimmer
	CPU	A10 Fusion Chip(64bit) with M10 coprocessor
	OS	iOS 11	Software
	Wireless NIC	88:E9:FE:1E:4D:E8
	Bluetooth NIC	88:E9:FE:1E:4D:E9

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ychen13@wou.edu	889285

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Jun 25, 2018 08:59 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	Jun 25, 2018 08:59 AM	Done.	Add Attachment
Yumin Chen	Jun 22, 2018 09:36 AM	**This is an outgoing email** Hi Craig, I need some additional information regarding service request #68075 Description: NEW EQUIP SETUP: Deliver 2 QTY Apple iPad 9.7-inch 32GB w/ cases to SHCC130 WellnessEd c/o Craig Wimmer(9673) The iPad is ready, what time is good for us to come deliver? Thanks! UCS	Add Attachment Public
Yumin Chen	Jun 22, 2018 09:15 AM	Setting up...	Add Attachment
Yumin Chen	Jun 22, 2018 09:09 AM	Task reassigned to Yumin Chen.	Add Attachment
Tricia Flaherty	Jun 21, 2018 02:39 PM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Jun 21, 2018 01:56 PM	These two iPads W#20171233 & W#20171234 with Otterbox cases are on the inventory counter Shelf in ITC008 with invoice. They will need to be set up with JAMF and go to Craig Wimmer in SHCC for Wellness Education.	Add Attachment