Service Request Ticket - # 68076

Service Request Information

CONTACT Name Schepige, Adele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2018 02:31 PM
Department College of Education Phone 88485
Location Email schepia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20171242[Edit Inv] (opens in a new window) Bldg/Room RWEC 125
Service Tag Description Apple 10.5inch iPad Pro Wi-Fi 256GB, Space Gray #MPDY2LL/A
Serial No. DMPVTFPTHP50 Location Adele Schepige, Professor Education & Leadership

CPU A10X Fusion chip 64bit, Embedded M10 coprocessor


OS iOS 11 Software

Wireless NIC 08:E6:89:CD:7B:F4


Bluetooth NIC 08:E6:89:CD:7B:F5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jul 11, 2018 02:53 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 11, 2018 02:53 PM 
Delivered and good to go!
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Gino Salazar Jul 11, 2018 01:14 PM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Jul 11, 2018 09:38 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Jul 02, 2018 08:13 AM 
****This is an outgoing email****
Hi Adele,

I need some additional information regarding service 
request #68076

Description: NEW EQUIP SETUP: Deliver Apple 10.5inch 
iPad Pro Wi-Fi 256GB W#20171242[Edit Inv] to Adele RWEC 125 
(order10611)

We have an ipad Pro ready for you, is there a good time 
today we could deliver?

Thanks,
UCS
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Reggie Johnson Jul 02, 2018 08:11 AM 
Task reassigned to Reggie Johnson.
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Yumin Chen Jun 26, 2018 09:32 AM 
Task reassigned to UCS Tech.
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Yumin Chen Jun 22, 2018 09:36 AM 
****This is an outgoing email****
Hi Adele,

I need some additional information regarding service 
request #68076

Description: NEW EQUIP SETUP: Deliver Apple 10.5inch 
iPad Pro Wi-Fi 256GB W#20171242[Edit Inv] to Adele RWEC 125 
(order10611)

The iPad is ready, what time is good for us to come 
deliver?

Thanks!
UCS
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Yumin Chen Jun 22, 2018 09:15 AM 
Setting up...
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Yumin Chen Jun 22, 2018 09:09 AM 
Task reassigned to Yumin Chen.
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Tricia Flaherty Jun 21, 2018 02:31 PM 
this iPad Pro W#20171242[Edit Inv] on the inventory counter Shelf in 
ITC008.   Invoice went to Darla Campbell in campus mail. It 
will need to be set up with JAMF.  Use Darla as a secondary 
contact
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