Service Request Ticket - # 68077

Service Request Information

CONTACT Name Harrington, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 21, 2018 02:34 PM
Department College of Education Phone 88831
Location Email harringr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20171243[Edit Inv] (opens in a new window) Bldg/Room RWEC 127
Service Tag Description Apple 10.5inch iPad Pro Wi-Fi 256GB, Space Gray #MPDY2LL/A
Serial No. DMPVTMWXHP50 Location Rachel Harrington, Professor Education & Leadership

CPU A10X Fusion chip 64bit, Embedded M10 coprocessor


OS iOS 11 Software

Wireless NIC 08:E6:89:C5:C2:42


Bluetooth NIC 08:E6:89:C5:C2:43

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 28, 2018 11:00 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 28, 2018 11:00 AM 
Delivered!
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Shina Oladiti Jun 28, 2018 08:09 AM 
Priority changed from (3) Priority to (2) High Priority.
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Shina Oladiti Jun 27, 2018 02:41 PM 
Task reassigned to Adeshina Oladiti.
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Yumin Chen Jun 22, 2018 01:46 PM 
Task reassigned to UCS Tech.
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Yumin Chen Jun 22, 2018 01:46 PM 
Deliver time scheduled on 6/28 9:30am
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Yumin Chen Jun 22, 2018 09:36 AM 
****This is an outgoing email****
Hi Rachel,

I need some additional information regarding service 
request #68077

Description: NEW EQUIP SETUP: Deliver Apple 10.5inch 
iPad Pro Wi-Fi 256GB W#20171243[Edit Inv] to Rachel RWEC 127 
(order10611)

The iPad is ready, what time is good for us to come 
deliver?

Thanks!
UCS
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Public
Yumin Chen Jun 22, 2018 09:15 AM 
Setting up...
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Yumin Chen Jun 22, 2018 09:09 AM 
Task reassigned to Yumin Chen.
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Tricia Flaherty Jun 21, 2018 02:34 PM 
this iPad Pro W#20171243[Edit Inv] is on the inventory counter Shelf 
in ITC008.   Invoice went to Darla Campbell in campus mail. 
It will need to be set up with JAMF.  Use Darla as a 
secondary contact
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