Service Request Ticket - # 68091

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2018 09:19 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160194[Edit Inv] (opens in a new window) Bldg/Room APSC 501E
Service Tag 2Y4LKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 2Y4LKC2 Location Upward Bound Director, Shondra Russell

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC 28:F1:0E:1F:34:6A


Wireless NIC 40:49:0F:8A:FC:BB

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 22, 2018 04:13 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Yumin Chen Jun 22, 2018 04:12 PM 
Acrobat Pro installed
 Add Attachment
Yumin Chen Jun 22, 2018 01:41 PM 
****This is an outgoing email****
Hi Shondra,

I need some additional information regarding service 
request #68091

Description: *6/22 anytime* download adobe pro 

What time is good for me to come to take a look?

Thanks!
UCS
 Add Attachment
Public
Yumin Chen Jun 22, 2018 01:40 PM 
Call twice but no respect
Add Attachment
Yumin Chen Jun 22, 2018 09:51 AM 
Task reassigned to Yumin Chen.
 Add Attachment
Brighton Bohnenkamp Jun 22, 2018 09:19 AM 
call before going
Add Attachment
Brighton Bohnenkamp Jun 22, 2018 09:19 AM 
Want adobe acrobat pro downloaded
Add Attachment