Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Jun 22, 2018 02:40 PM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170973 (opens in a new window)	Bldg/Room	RWEC 215
	Service Tag	J59B9L2	Description	Dell 13 3380 No-Touch Chromebook
	Serial No.	J59B9L2	Location	for Clinical Pract & Licensure Supervisors
	CPU	Intel Celeron C3855 Processor
	OS	Chrome OS	Software	Google Chrome Management Console license, ED UCS2017007672
	Wireless NIC	7C:76:35:81:BA:FA

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jun 25, 2018 02:49 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jun 25, 2018 02:49 PM	Delivered!	Add Attachment
Shina Oladiti	Jun 25, 2018 12:58 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Jun 25, 2018 08:36 AM	**This is an outgoing email** Hi Darla, I need some additional information regarding service request #68096 Description: NEW EQUIP SETUP: Deliver 25 qty of Dell 13in 3380 Chromebook RWEC215 for Clinical Pract&Licensure (order10558) We are wondering when is good for us to come in for the delivery of the above description. Please, get back to us with date and time that is convenient for you to have us come in. Regards, Adeshina	Add Attachment Public
Tricia Flaherty	Jun 22, 2018 03:23 PM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Jun 22, 2018 02:40 PM	These are on a top shelf rack in ITC013 Hallway, no cases were ordered so they are all in their original boxes. They have been engraved, inventoried and enrolled in the Chrome OS management console. They have an invoice with them and can be delivered to the order contact Darla Campbell in RWEC215.	Add Attachment