Service Request Ticket - # 68107

Service Request Information

CONTACT Name Bucy, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 25, 2018 03:58 PM
Department Education & Leadership Phone 88794
Location Email bucym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20150467[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 23-in Touch Monitor #P2314T w/3 year Adv Exch
Serial No. CN0911NN7444561F818L Location PDR 2023 Giveaway

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public

Entered by Date Memo
Nathan Sauer Jun 26, 2018 09:15 AM
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 25, 2018 04:56 PM
Task reassigned to Nathan Sauer.
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Emma Feldman Jun 25, 2018 03:58 PM
She taught the entire duration of her class with
the station and right towards the end, the screen
went black and stopped responding.
She turned it off and it's still having the same
black screen
She hadn't logged off but doesn't believe anyone
else uses that classroom
She has to teach another class tomorrow at 1pm and
wants someone to take a look at it before then
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