Service Request Ticket - # 68116

Service Request Information

CONTACT Name Heide, Travis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2018 08:17 AM
Department Financial Aid Phone 89307
Location Email heidit@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43R8V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43R8V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013, CANCELLED RENEWAL MAY 2017--Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop FEB2016 --REMOVE

Wired NIC 34:17:EB:A5:4F:F7

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jun 27, 2018 08:43 AM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Jun 27, 2018 08:43 AM 
we were able to delete his profile. And wen he logged in, it worked 
fine
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Brighton Bohnenkamp Jun 27, 2018 08:17 AM 
Trying to get logged on but his profile won't load
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