Status changed from (2) Scheduled to (5) Completed

Status changed from (1) Pending to (2) Scheduled

I think the issue is with the adapter, When the 
power is added to the adapter rather than 
directly into the computer some 13inch Apple 
laptops have issues.  Once I plugged in directly 
in I have not seen the issue again.

Status changed from (6) Ready to Deliver to (1) Pending

Status changed from (1) Pending to (6) Ready to Deliver

****This is an outgoing email****
Hi Breeann Tonnsen,

I need some additional information regarding 
service request #68119

Description: GFA SETUP: Apple 13-inch MacBook 
ProW#20170671 replacing iMac W#20131027 ITC302A 
for Breeann (order10472)

Your MacBook Pro and docking station are ready for 
delivery. What date and time works best for you?

Thanks,

Reggie

Tracy Boyson wants to be contacted when this is delivered 
so that she knows it is done.  if you can email her to confirm 
that it has been completed when you get it to Breeann that 
would be appreciated.  boysont@wou.edu

This is Apple Laptop W#20170671, with dock W#20171014, and 24 inch P2415Q 4K monitor 
W#20171000 is on the Inventory Counter in ITC008 with GFA setup form.  This is replacing a 
iMac Desktop W#20131027.  She may ask you to keep the iMac desktop which is okay in this 
case but we will need to mark it as EXEMPT from future replacement or support by UCS.  Please 
let me know if she keeps the iMAc in her office.