Service Request Ticket - # 68127

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2018 02:01 PM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161099[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag HG9R2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. HG9R2H2 Location PDR pile - drive out

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFER from W#20121263 JUNE2018-- MATLAB individual license P0054558, Mathematica Professional v5.2 P0054563, PCTeX v5 Professional with MathTimePro fonts P0054530, and Macromedia DreamWeaver MX 2004 P0052818, MiKTex is open source, , Adobe Acrobat Pro 10 WIN P0082625, WinEdt v8VISA2013003812, Camtasia Studio v8.5.2 WIN VISA2014004600 MAY2015

Wired NIC D4:81:D7:D8:3B:FF


Wireless NIC 00:28:F8:BF:55:13

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 12, 2018 11:29 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jul 12, 2018 11:29 AM 
Setup done and completed. All software installed
and he is happy with it.
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Shina Oladiti Jul 06, 2018 10:01 AM 
****This is an email****
Hi Shina,

Thanks; how about next Thursday 7/12 at 10 AM? 
Cheers,

Scott
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Shina Oladiti Jul 02, 2018 12:22 PM 
Sent email for availability.
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Shina Oladiti Jul 02, 2018 12:20 PM 
**********************
Update in AD
**********************
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Shina Oladiti Jul 02, 2018 12:20 PM 
Additional Software are installed except MATLAB
and Mathematica. Mathmatica is installed but not
licensed, and that could be done on delivery.
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Shina Oladiti Jun 29, 2018 04:57 PM 
Machine has been imaged.... Installing additional
software.
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Shina Oladiti Jun 29, 2018 04:57 PM 
Task reassigned to Adeshina Oladiti.
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Tricia Flaherty Jun 27, 2018 03:24 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 27, 2018 03:22 PM 
TRANSFER from W#20121263[Edit Inv] to W#20161099[Edit Inv] :
T:\MATLAB\2017b

Mathematica Professional v5.2 P0054563
T:\Mathematica\Mathematica 5.2
**May need to have System Transfer done 
and not sure of compatiability with current 
OS as it is way out of date version(5.2 vs newest 11.3)**

PCTeX v5 Professional with MathTimePro fonts P0054530
T:\PCTeX\PCTeX v5
license information: 72WUQ-QNWL3-SFJPN-DLWAG-LXN6E 
Professional Level, Serial #52594

MiKTex is open source, 
T:\MikTex

WinEdt v8 VISA2013003812
T:\winedt\WINEDT8.0
Name:  Scott Beaver
Code:  5907939189367752848  

Camtasia Studio v8.5.2 WIN VISA2014004600 
T:\camtasia\Studio8WIN
Software key: X4M4Q-NA5CG-XGZWS-M4VD8-T8F89
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Tricia Flaherty Jun 27, 2018 02:04 PM 
laptop Lat5480 W#20161099[Edit Inv] replaces PC desktop W#20121263[Edit Inv] for Scott
Beaver with a dock W#20171230[Edit Inv] to allow him to use his
existing monitors W#20121285[Edit Inv] and W#20091413; The laptop and dock are on 
the inventory counter in ITC008. He has software to be transferred which I will 
list in this SR.
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