Service Request Ticket - # 68163

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2018 10:14 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170672[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02W246NHV29 Location Tech Laptop

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 8C:85:90:A1:CF:2A


Bluetooth NIC 8C:85:90:A1:A1:32

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 17, 2018 10:45 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shandelle Plasker Jul 17, 2018 10:45 AM 
This has been set up and delivered. I forgot to 
close this:)
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Shandelle Plasker Jul 03, 2018 02:04 PM 
Priority changed from (1) Highest Priority to (3) Priority.
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Shandelle Plasker Jul 03, 2018 02:04 PM 
This has been setup with the Dual Monitors that 
were already in the room. 

Came across an issue with 10.13.4 or higher is 
not compatible with the docking station and the 
4k monitors.
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Shandelle Plasker Jun 30, 2018 12:36 PM 
Task reassigned to Shandelle Pepper.
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Bradley Karkanen Jun 28, 2018 02:24 PM 
Task reassigned to UCS Tech.
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Bradley Karkanen Jun 28, 2018 02:24 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Bradley Karkanen Jun 28, 2018 02:23 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Bradley Karkanen Jun 28, 2018 02:23 PM 
Banner is working and it is ready to go.
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Bradley Karkanen Jun 28, 2018 02:16 PM 
All software has been installed and updated. I
need to test Banner still.
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Tricia Flaherty Jun 28, 2018 11:16 AM 
When you drop off the new equipment their will be 
equipment to pick up that was the interim VP of Finance 
station.  It should include PC laptop W#20161094[Edit Inv] Dell 
Dock W#20170238[Edit Inv] and a dual 24inch monitor 
W#20150128[Edit Inv].  All of this equipment will need to come 
back to me for redistribution.  TRICIA
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Tricia Flaherty Jun 28, 2018 10:14 AM 
The laptop W#20170672[Edit Inv] I have given to Bradley for 
imaging, the dock W#20171319[Edit Inv], and 2 27in displays 
W#20171317[Edit Inv] & W#20171318[Edit Inv] are on the Inventory counter 
in ITC008 with a Apple Magic Mouse 2 and an Apple 
Magic Keyboard with NUMPAD;
New VP of Finance And Administration will start Monday 
July 2nd so equipment will need to be in office on June 
29th Friday.  Louann Vickers or Reina Daugherty in 
President's Office can be delivery contacts.
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