Service Request Ticket - # 68184

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2018 02:43 PM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110773[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 44D0FS1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P008 5288

Wired NIC D4:BE:D9:2B:C4:D0


Wireless NIC 8C:70:5A:3F:1B:9C


Bluetooth NIC 08:ED:B9:DB:55:E8

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jul 09, 2018 09:45 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jul 09, 2018 09:45 AM 
I went to the class starting and made sure all 
conference accounts were working.
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John Rushing Jul 03, 2018 11:12 AM 
I left a voice message with him.
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Brighton Bohnenkamp Jun 29, 2018 02:45 PM 
Task reassigned to John Rushing.
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Brighton Bohnenkamp Jun 29, 2018 02:43 PM 
****This is an email****
 Third week (July 9-13):  RWEC 204
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Brighton Bohnenkamp Jun 29, 2018 02:43 PM 
****This is an email****
My computer logged out last night on its own 
and will not let me log back in with the given 
login and password anymore. I wanted to ask you 
for assistance come monday 9 July when we 
resume class!
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