Service Request Ticket - # 68232

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2018 10:45 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121087[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JY4BDX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. JY4BDX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339, Adobe Photoshop Elements(v11) plus Adobe Premiere Elements(v11) license from P0090532 installed as version 9 to match other NS lab; LiteratureandLatte Scrivener for Windows v1.8.6 VISA2014004412 and Scapple for Windows v1.0 VISA2014004412

Wired NIC B8:CA:3A:78:42:A4

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Jul 06, 2018 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Jul 06, 2018 03:22 PM 
In UPCC as documented, removed from active loaner 
list.
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Robbie Downin Jul 06, 2018 01:54 PM 
Went down to the room, none of Megan's keys worked 
on the door for 106 so I will return later with 
keys that work
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Robbie Downin Jul 06, 2018 10:45 AM 
In Loaner system, not properly loaned. Inventory 
says it's in UPCC 106 with Jonathan Yard. Pushed 
SCCM client, waiting on update
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