Service Request Ticket - # 68235

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2018 10:53 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101430[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 36JF2Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Windows 7 Enterprise Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, Camtasia Studio v.8/Snagit v.11 WIN from VISA2012003285

Wired NIC 5C:26:0A:60:65:1C


Wireless NIC A0:88:B4:4F:87:D0


Bluetooth NIC C0:F8:DA:E3:5B:62

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Oct 03, 2018 12:26 PM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Oct 03, 2018 12:26 PM 
Retrieved in SR67488
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Tricia Flaherty Jul 26, 2018 03:53 PM 
could this have gone to Financial Aid as loaner for SOAR... 
maybe check with Mike Soukup?
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Robbie Downin Jul 06, 2018 10:53 AM 
Inventory says on loaner shelf. Not in 002/003 
storage. Recent AD check in; pushed SCCM client. 
Waiting on update.
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